Reference

How xe66 Handles Your Personal Information

When you open an account with xe66 and use bKash, Nagad, or Rocket to fund it, you share personal information with us — and this page explains exactly what we collect, how we store it, and what rights you hold.

No data sold to third partiesbKash, Nagad, Rocket payment data protectedAccount deletion requests acceptedSSL encryption on all data transfers
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xe66 How xe66 Handles Your Personal Information
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

Team online

Live Chat

Open the live chat window inside your xe66 account dashboard to raise a data query directly with our support team — responses are handled during active support hours.

Email Support

Send your data request or deletion query to our support email address listed in the account help section. Include your registered mobile number for faster account matching.

Account Settings

Some data preferences — including communication opt-outs and cookie consent — can be adjusted directly from your account settings without contacting support.

DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Encrypted Storage

All account data — including your registered bKash or Nagad number — is stored using SSL encryption. We do not transmit wallet credentials in plain text at any stage of the deposit flow.

Cookie Controls

We use session cookies to keep your account active while you browse. You can clear or block these through your mobile browser settings; some account features may behave differently if cookies are disabled.

Data Retention

Your account data is kept for as long as your account is open. If you request account closure, we retain only the minimum transaction records required under applicable regulations for eligible regions.

Third-Party Sharing

We share data only with payment processors — such as the gateway that handles your Rocket or Nagad transfer — and only the data those processors need to complete your transaction. We do not sell personal data.

Common Questions About Your Privacy on xe66

If you have a question about how xe66 handles your personal data, the answers below cover the situations our account holders ask about most. For anything not covered here, reach out through live chat or the support email in your account help section.

We collect your name, mobile number, and payment wallet details — typically your bKash or Nagad account number — along with device and session data generated when you log in from your phone or browser.

Only with the payment processor that handles your transaction. We share the minimum data needed to verify and complete your deposit or withdrawal. Your wallet credentials are never sold or passed to marketing partners.

Send a deletion request via the support email listed in your account help section, or raise it through live chat. Include your registered mobile number so our team can locate your account and confirm the request.

After account closure, we retain only the minimum transaction records required by applicable regulations in eligible regions. Personal profile data is removed once that retention period ends.

Yes. You can clear or block cookies through your mobile browser settings at any time. Note that disabling cookies may affect how your session is maintained while browsing the platform.

Yes. Transaction data from Rocket deposits — including reference numbers — is stored under SSL encryption. We log only what is needed for reconciliation; your full wallet PIN is never captured or stored by xe66.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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